Summary: If your computer remains at the factory reset screen, it could be due to a corrupt Windows OS image or corrupt Windows system files. A frozen screen will prevent you from accessing your data or files. In this guide, learn various methods to fix this issue and get your PC running. However, if you want to retrieve your data immediately from the PC in such a scenario, try using best data recovery software. Resetting a computer is a big step that users typically avoid. But you need to reset a PC before discarding it or trying to resolve a serious error. Factory resetting a computer helps with this goal by removing all data and applications from it. It also helps securely wipe data from native storage drives and lets you cleanly install Windows. You also have the option to keep your files intact before going through a complete factory reset of your PC. However, a variety of underlying issues can cause the "reset this PC" process to become stuck. A PC freezing during a